Appointy

Calendar 5

• Why am I seeing available slots on my calendar, but guardians are not able to see it on their end?
• How do I view the name of the student on the calendar against the booked sessions?
• How to block holidays/time of day?
• How to change booking intervals (e.g., from 30 min to 60 min)?
• How can I set up summer hours on Appointy M without changing the current school hours?

Reports 1

• How do I download a report of appointments of a specific student or guardian?

Guardian/Student Management 2

• My guardians are reporting that they are not being able to cancel sessions even when they are within the cancellation window. Why is this happening?
• How do I cancel multiple sessions for a student who has unenrolled from my center?

Center Information 1

• How to increase/decrease availability?

Common Error Messages 3

• Guardians are seeing the error, “Booking limit for student name has been reached.” Why is this happening?
• Guardians are seeing the error, “Selected time slot is not available. Please select another slot from the previous screen.” Why is this happening?
• Why are guardians allowed to login but are seeing the message “You’re not allowed to schedule here”?

Integration 1

• How to Connect your Google Calendar with Appointy for two-way sync