Please follow the steps given below to modify notification settings - 


  1. Head into the ‘Settings’ section using the toolbar on the left side of the screen.

  1. Go to the ‘Notifications’ section under the ‘Customizations’ tab. 

  1. Find the notification for which settings need to be changed. You’ll be presented with two options based on recipients for each type of email notification. 

    1. Staff Notifications

    2. Customer Notifications

  1. The checkboxes define to which user roles the system is sending the selected email notification. To remove a user role from receiving notifications, uncheck the box against that specific user role.

  2. Click on ‘Save’ to save changes. 


Setting a reminder notification timer

  1. Click on the cogwheel beside ‘Appointment reminder’ to set the time at which reminder notifications go out. These times are set prior to the appointment start time. 

  1. For example - if you set the reminder notification time as 30m (30 minutes), then reminder notification will go out 30 mins before the appointment start time. 

  2. Enter ‘m/ h/ d’ after the numerical value of reminder time to set the reminder time in minutes/ hours/ days respectively.  

        4. Click on ‘Save’ to save changes.