Please follow the steps given below to reschedule/update recurring appointments as an administrative user:


  1. Find the appointment from the series of recurring appointments that is to be rescheduled. You can use the following sections to search for the appointment(s) that you are looking to reschedule:

    1. Calendar section

    2. Appointments section within a student profile

    3. Reports section



  1. To reschedule an appointment to a different time within the same day from the calendar section, users can either drag and drop the appointment as required. 
    Alternatively, users can also click on the relevant appointment, which will open a details panel on the right side of the screen. 

    1. Click on the pencil icon at the top to reschedule this recurring appointment. The ‘Update Recurring Appointment’ pop-up window will open. 

    2. Reschedule the appointment by selecting the date and time of your preference. 

  2. As you click on ‘Save’ to save changes to the appointment, the system will show a pop-up window only if the appointment being rescheduled is in a recurring series of appointments.

  1. When rescheduling a recurring appointment, users will be presented with the following three options:

    1. This Appointment: This option only applies the changes to the appointment that was selected and not to any other appointment in the series.

    2. This and following appointments: This option applies the changes to the selected and all appointments beyond the selected appointment in the series.

    3. Edit all appointments in the series: This option applies the changes to all appointments in the series, including any appointments in the past.

  2. Users can click on any of the above options and click on ‘Confirm’ to apply the changes/updates to the appointment(s) that meets the aforementioned criteria.